Our Terms and Conditions.
We require all customers to provide at least 24 hours notice when cancelling or rebooking an appointment.
Late cancellations or no-shows will be charged for the full session and will be required to be paid before we can honour another booking.
Clients arriving more than 15 minutes after their appointment start time will be considered a no-show.
We will provide a one-time cancellation fee waiver for extenuating circumstances.
Should you need to cancel we can receive your notice by email: thevanillaroom@hotmail.com
Through our website : thevanillaroom.net
Facebook : thevanillaroom
Instagram: @thevanilla_room
The Vanilla Room
