We respectfully request that we be given a minimum notice period of 24 hours to cancel or change an appointment. 

Should you forget your appointment or fail to cancel with enough notice in advance, we miss out on an opportunity to fill that time slot, and our standby clients miss the chance to receive our services.

Since we realise that it is easy to forget an appointment made months in advance, all our appointments are confirmed by email/SMS 48 hours in advance.

Cancellation fees will apply, and to confirm your appointment we will require you to provide your credit/debit card information.

·       Less than 24 hours’ notice will result in a deposit fee of 100% of the reserved service price.

·       “No show” will likewise be charged 100% of the deposit service price.

The purpose of this cancellation policy is to enable us to inform our standby clients of any availability and keep our schedule filled, thus providing better service for each one of our established and future clients.

Thank you for viewing and supporting our cancellation terms and conditions.